The finance manager put an extended service warranty and gap insurance on my car without even telling me it was optional. So that added 3590.00 to the price of the car. A couple days later I noticed damage to the front hood and bumper. I was very upset so I called the dealership to find out what we could do to fix it. I called for three days and emailed and I never got a call back or an email. I ended up driving down to the dealership and talking with the gm and the service manager face to face. The GM started yelling and screaming saying that there was nothing wrong with the car. He told me that his service team took the car apart to paint it and didnt put it back together right. Like come on you are a big dealership and your service team doesnt know how to put a car back together? What does this show for your service team. Anyways I told him I didnt want the car anymore. They also measure the effectiveness of advertising campaigns.He told me if i wanted another car that I had to come back another day.I was there at 6 and they close at 8. Targeting cookies collect information about your browsing habits to deliver adverts which are more relevant to you and your interests. They also remember any customisations you make to the website to give you enhanced, more personal features. your user name, log in details and language preferences. Disabled - Functional Cookiesįunctionality cookies are used to remember the choices you make, e.g. They will not be used to target adverts to you on other websites. These cookies don’t collect any information that could identify you - all the information collected is anonymous. They also allow us to update our website to improve performance and tailor it to your preferences. which pages you visit most often, and if you experience any error messages. Performance cookies collect information about how you use our website e.g. These cookies allow our website to provide services at your request. Strictly Necessary cookies are essential to let you move around the website and use its features, such as accessing secure areas, shopping baskets and online billing. The email address is: we are all feeling the devastation of these record floods, we are also encouraged by the mobilisation of wider community support already coming to the fore, and we look forward to also supporting the people of Lismore in rebuilding the Lismore community. In addition to the telephone hotline, we have also set up a dedicated email to support any queries you may have in relation to your vehicle. We recognise that your insurer may require verification that your vehicle was at our location and we will support you in providing you with this verification as required. If you had a vehicle at one of our locations for service or repairs, we would encourage you to contact your insurer today to commence a claim on your vehicle. Whilst we actively took steps to protect all vehicles on site, and prepare for the worst throughout the day Sunday and into Sunday evening, the worst was far more significant than any of us could have anticipated, and vehicles were lost. With this in mind, we have set up an enquiry hotline that will enable us to manage any queries that you may have in relation to your current sales, service, or spare parts needs. Most of our staff are longstanding members of the Lismore community and are largely uncontactable as they navigate through their own damage assessment. Our Lismore dealership is currently closed for sales, service, and parts and will remain closed until further notice, while we assess the extent of any damage and establish our requirements to become operational again. We hope that you and your families are safe and that you are receiving the assistance you need to navigate through the months ahead. We appreciate your patience as we continue to navigate this time, and look forward to reconnecting with our customers. Please call our sales number on (02) 6626 0440 to be put into contact with a member of our sales team. We have temporarily relocated to Ballina and are open for sales and service.
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